Find answers regarding the use of the application and Nellava Bullion products.
Frequently Asked Questions
Nellava Bullion is the official platform for buying and verifying the authenticity of precious metals that have gone through a high-quality refinement process.
Our products have a high gold content resulting from internationally standardized refinement, thus providing the best value compared to other market prices.
You can perform verification via the Scan QR feature or by entering the product’s serial number in the Scan QR menu.
Use the “Enter Serial Number” feature to perform manual verification.
If the ‘not registered’ status appears, it could be that the QR is damaged, the serial number is incorrect, or the product is not from Nellava Bullion.
Yes. The precious metal prices in the application are updated following the latest international price movements.
You can contact us via WhatsApp or email on the Contact Us page.
You can contact us via WhatsApp or email on the Contact Us page.
Mulai Koleksi Anda Sekarang
Temukan koleksi yang dirancang untuk mempertahankan keindahan, nilai, dan maknanya seumur hidup. Baik Anda berinvestasi untuk stabilitas atau memilih sebuah karya yang mencerminkan kisah Anda, Nellava hadir untuk memandu setiap langkah dengan kepercayaan, kejelasan, dan kualitas tanpa kompromi.